What are Value-Added Services?

Craig Skelton talks all about value-added services.

Value-added services

Value-added services are benefits included in an insurance policy that you might not be aware of, but could help improve your overall health and wellbeing. 

When you take out an insurance plan such as  life insurance, critical illness or income protection, you get the financial protection in the form of a payout, but there are also other services available to you as complementary parts of those plans. These ‘value-added services’ or ‘wellbeing services’ are designed to provide customers with a range of emotional and practical support services throughout the life of the plan, not just when you may need to claim.

Most services are included within the price of the plan and can often be accessed by family members too. It’s a good idea to check your policy first (and contact your provider to see if any of their services carry a charge), and you may find some of the following complementary value-added services are part of your policy:

Annual health check 

An annual health check is a range of tests to check various health markers such as cholesterol and blood sugar levels. This may be followed by a consultation with a nurse or GP to discuss the results, depending on how your policy works. 

Bereavement counselling 

This gives you access to emotional and practical support at a difficult time, if you have been affected by bereavement. 

Mental health support

Being mindful of mental health is more important than ever. These value-added services help those facing mental health challenges, with counselling through various health providers. 

GP services 

GP services give you the ability to see or speak to a medical professional from your home or face to face, without facing long waiting times, and at a time that suits you. 

Second medical opinions 

Second medical opinion services give you the chance to check with a second medical professional about the course of treatment or a diagnosis you’ve received. 

Nutritional support

This gives you access to a nutritionist to help improve your diet, which could boost your overall health. 

Fitness services 

These services give you access to fitness services to enhance your overall health and wellbeing.

These are just some of the extra-value services that your insurance plan could offer, covering a wide range of needs. If you’re unsure about how to find out more information from your policy, our advisers are here to look at the small print and help you make the most of any value-added benefits available to you.